Travel Agencies & Services Industry Overview

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Industry Description

Companies that provide various types of travel services, including travel agencies, tour operators, cruise lines, and Internet vacation reservations and services.

Summary

No matter the pitchman or price, for the past several years, the travel industry has been anything but up, up and away. Any talk about the current state of the travel industry must be prefaced with a discussion of the preceding few years. A slowing economy at the beginning of this decade already had a number of segments in trouble, most notably the airlines.

Industry Trends

Consolidation

The number of travel agencies has decreased in recent years as large agencies have grown through acquisition. Navigant was initially formed out of a merger of four companies, and it acquired 33 additional agencies from 1997 to 2000. In the retail and distributor industry segments, larger size is valuable for distributing travel products that the company can buy at discounted prices, much like stock brokerages. As agencies grow, they often enter into arrangements with hotels, cruise lines, and airlines to promote and favor their services.

Industry Competitors

Industry Codes

Hoover's has developed its own industry classifications to better serve its customers. These classifications are mapped to the North American Industry Classification System (NAICS) and the older U.S. Standard Industrial Classification (SIC) system. The Travel Agencies & Services maps to a number of NAICS codes including:

NAICS
NAICS Title
Coastal and Great Lakes Passenger Transportation
Inland Water Passenger Transportation
All Other Support Activities for Transportation
Travel Agencies

Industry Associations & Organizations

Related Industries

Industry Financials

Using the 2002 Census Bureau Economic Census, Hoover's has generated an industry financial summary for the Travel Agencies & Services industry.

Indicator
Total
NAICS Codes
10
Establishments
36,351
Sales, receipts or shipments ($1,000)
$37,558,417
Annual Payroll ($1,000)
$9,554,460
Paid Employees
321,030

Industry People



Industry Jobs

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Industry News